Wood Dale, IL
OPTO is a designer and manufacturer of retail fixtures for the retail industry in both domestic and international markets. We believe in relentless communication, we have a passion for growth and are obsessively focused on helping our clients be successful. At our core, we are a design-driven retail fixture manufacturing company. We apply that creative thought process to our customer proposals, product development, and internal operations. The excitement, innovation, and passion from all of our team members allow us to curate the best solutions for any retail environment.
OPTO employs responsive and adaptive people who work hard and as a tight team keeping our company goals constantly in mind. Our design-led sales interface is focused on fully understanding and guiding each customer to be successful through the purchase of the correct products for their retail needs. Our in-house engineering and product development team gives us the flexibility to quickly react to customer needs and keeps our products innovative and competitive. We have industry-leading speed and reliability in execution, which in turn gives our customers the confidence to make us long-term business partners.
We are seeking an experienced retail designer motivated with 3+ years of experience in a retail-related field to assist and lead customer accounts aiding in the growth of our business. A designer that is full of curiosity, passion, and creative drive that is ready to be part of a collaborative design team.
The Sr. Designer's main responsibility is to provide creative and technical support to customers for merchandise and display needs. As problem solvers, their contribution to the design and sales process will provide potential and existing customers with the right product solution for their projects. This process will require the execution of several tasks and services listed below. Depending on the level of opportunity, client type, and custom requirements other team members and or related departments may support the process. The scope of opportunities will vary. A higher responsibility is given to the development and growth of high-profile customer accounts, designer cross-training, and proactive contribution in terms of departmental initiatives.
To excel in this role, you must enjoy working in a fast-paced environment and have excellent people skills. This position will focus on reactive and proactive duties. Possibly the first contact that new prospects will have with our company, you must exude enthusiasm and professionalism. The ideal candidate will be career-minded, seeking an opportunity to grow professionally and assist in the overall growth of our company. Our mission is to hire individuals with a strong skill set, provide additional training, and potentially develop employees into leaders for future growth opportunities.
Key Responsibilities Include:
Program management and program growth
Utilize professional design skills to promote and secure sales of OPTO products and services
Qualifying, establishing and maintaining effective relationships with customers
Pro-active and reactive support to incoming inquiries
Maintain strong product line knowledge to match customer needs with the right solution
Fixture & Layout Recommendation
Detailed Project Proposals that include Presentation Drawings and detailed quoting
Understanding of - Documentation, BOMs, & Assembly Detailing
Interdepartmental improvement recommendations and training
Interest and desire to work in the behind the scenes world of the retail industry
Exude a positive attitude and enthusiasm for success and influence others with this attitude
Technically savvy (AutoCAD, Microsoft Office Suite, Adobe Suite, PowerPoint)
Strong Organizational Skills
Excellent written and oral communication skills, ability to communicate quickly and effectively
Ability to prioritize and manage workload
Ability to work independently and as part of a team
Associates degree or higher in interior design
Ability to communicate across multiple departments and managerial levels
Ability to work successfully in a strong team environment
Ability to quickly interpret customer needs and effectively communicate appropriate design solutions both verbal & written as needed
Ability to prioritize and work independently with minimal supervision
Ability to multi-task and still maintain a sharp eye for detail
Demonstrate effective stress management & time management skills
Demonstrate a willingness to continually learn about the retail industry to help OPTO grow
Self-motivated seeks to participate in the growth of our company
What We Offer:
A passionate, creative, and fun team who is dedicated to the growth of our company
Casual office environment
Competitive compensation and benefits package
A diverse work experience where you can see projects come to life. Starting with the inception of projects in marketing and business development, to the concept and development in the design and engineering teams, all the way to fabrication and final delivery to our customers.
Competitive salary and benefits package (401K-safe harbor, health care plan for employee, PTO)
Bonus Incentive program
Please send your resume to HR@optosystem.com.