Position Location:
Wood Dale, IL
About OPTO:
OPTO is a designer and manufacturer of retail fixtures for the retail industry in both domestic and international markets. We believe in relentless communication, we have a passion for growth and are obsessively focused on helping our clients be successful. At our core, we are a design-driven retail fixture manufacturing company. We apply that creative thought process to our customer proposals, product development, and internal operations. The excitement, innovation, and passion from all of our team members allow us to curate the best solutions for any retail environment.
OPTO employs responsive and adaptive people who work hard and as a tight team keeping our company goals constantly in mind. Our design-led sales interface is focused on fully understanding and guiding each customer to be successful through the purchase of the correct products for their retail needs. Our in-house engineering and product development team gives us the flexibility to quickly react to customer needs and keeps our products innovative and competitive. We have industry-leading speed and reliability in execution, which in turn gives our customers the confidence to make us long-term business partners.
What we are looking for:
We are seeking an experienced retail designer motivated to assist and lead customer accounts aiding in the growth of our business. A designer that is full of curiosity, passion, and creative drive who is ready to be part of a collaborative design team.
The Designer's main responsibility is to provide creative and technical support to customers for merchandise and display needs. As problem solvers, their contribution to the design and sales process will provide potential and existing customers with the right product solution for their projects. This process will require the execution of several tasks and services listed below. Depending on the level of opportunity, client type, and customs requirements other team members and or related departments may support the process. The scope of opportunities will vary. The designer must be able to manage multiple opportunities within defined timelines.
To excel in this role, you must enjoy working in a fast-paced environment and have excellent people skills. This position will focus on reactive and proactive duties. Possibly the first contact that new prospects will have with our company, you must exude enthusiasm and professionalism. The ideal candidate will be career-minded, seeking an opportunity to grow professionally and assist in the overall growth of our company. Our mission is to hire individuals with a strong skill set, provide additional training, and potentially develop employees into leaders for future growth opportunities.
Key Responsibilities Include:
Design Consultation
Utilize professional design skills to promote and secure sales of OPTO products and services
Qualifying, establishing, and maintaining effective relationships with customers via phone and e-mail; including follow up with client-specific materials
Pro-active and reactive support to incoming inquiries
Maintain strong product line knowledge to match customer needs with the right solution
Fixture & Layout Recommendation
Detailed Project Proposals that include Presentation Drawings and detailed quoting
Understanding of - Documentation, BOMs, & Assembly Detailing
Customer Service
Other duties as assigned
Essentials Skills:
Interest and desire to work in the behind the scenes world of the retail industry
Demonstrate a willingness to continually learn about the retail industry to help OPTO grow
Self-motivated seeks to participate in the growth of our company
Exude a positive attitude and enthusiasm for success and influence others with this attitude
Technically savvy (ability to use online resources for research, proficient in AutoCAD, Microsoft Office Suite, Adobe Suite, PowerPoint)
Detail Orientated; ability to multi-task and still maintain a sharp eye for detail
Strong Organizational Skills
Excellent written and oral communication skills, ability to communicate quickly and effectively
Ability to prioritize and manage workload
Ability to work independently and as part of a team
Associates degree or higher in interior design
What We Offer:
A passionate, creative, and fun team who is dedicated to the growth of our company
Casual office environment
Competitive compensation and benefits package
A diverse work experience (from concept to completion) where you can see projects come to life. Starting with the inception of projects in marketing and business development, to the concept and development in the design and engineering teams, all the way to fabrication in our factory and final delivery to our customers.
Competitive salary and benefits package (401K-safe harbor, health care plan for the employee, paid time off)
Bonus Incentive program
To Apply:
Please send your resume to HR@optosystem.com.